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Return & Refund Policy

We want you to love your Ombrique purchase. If you're not fully satisfied, we're here to help.

Returns
You have 30 days from the date of delivery to request a return. To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.

How to Start a Return
Contact us at [e-posta adresin] with your order number and reason for return. We'll respond within 1-2 business days with return instructions.

Refunds
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed within 5-7 business days to your original payment method.

Non-Returnable Items
For hygiene reasons, items that have been used or show signs of wear cannot be returned unless defective or damaged upon arrival.

Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue, and we'll arrange a replacement or full refund at no additional cost to you.

Shipping Costs
Return shipping costs are the customer's responsibility unless the item was damaged, defective, or incorrect.

Contact
Questions? Reach us anytime at